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Begins Efforts to Change Policing in Rochester

Today Rochester’s Police Accountability Board has begun accepting complaints of police misconduct, a crucial milestone to create the transparent and equitable public safety system the people of Rochester deserve.

Acting Manager of the PAB, Duwaine Bascoe says accepting complaints is a step in the right direction but there is still work to be done.

“This has been a long time coming. In 2019 the people of Rochester called for police accountability. Since then the PAB has been working hard to bring that and more to the people of this community. We’re ready, and we know Rochester is ready.” said Bascoe.  “But let’s be clear, this is not the finish line. There is much more to be done and we’re eager to move forward hand-in-hand with the community.”

Starting today, there are three ways the public can directly file a report with the PAB.

  1. E-mail [email protected]
  2. Call the PAB hotline at 585-557-2494
  3. Or file a complaint online at

Once a complaint is filed, a PAB Case Manager will reach out within 24-hours. If you’re not sure if what you have experienced qualifies as police misconduct, please contact the PAB and our staff will be happy to help.

The Police Accountability Board is an independent agency within the City of Rochester that investigates complaints of police misconduct or abuse. The PAB was formed in 2019 after a majority of Rochester voters supported the referendum to create the agency. A nine-member board directs the mission of the PAB, supported by a full staff of professionals dedicated to reimagining public safety in Rochester.


For more information about this press release, please contact PAB Deputy Chief of Public Information Vanessa J. Cheeks at [email protected].